Technical service / spare parts service
To provide you with qualified advice, we request photos of the overall situation, ideally including the other fixtures in the bathroom, such as the bathtub and shower. Please send your photos to mail@obermaier.de and let us know what the problem is.
If necessary, provide a brief explanation for each photo. The photos will be forwarded to the manufacturer, THG Paris, and must therefore be clearly understandable.
An order with clarification of technical details should be made by the installer who you would like to have carry out the installation.
We'd be happy to advise you. Our technical department is open Monday through Friday from 10:00 a.m. to 3:00 p.m.
Popular classics have been continually developed and are now available with the latest technology. If necessary, you can easily complement your existing fittings with new ones in a matching design. Even for historic models, individual parts are still available for replacement or can be replaced with other fittings from our range.
The manufacturer THG Paris offers excellent service for older faucets. However, simple maintenance by your plumber is often enough to resolve a problem—i.e., disassembly, cleaning, and re-greasing.